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Tanner & Gates is a bespoke cake studio based in central Sydney providing high quality, great looking & tasting event cakes. Trust us to help make your occasion as special as you’d imagined it would be.

NEW NAME | SAME TEAM | SAME EVERYTHING ELSE



Our Promise

We will provide you with an event cake that not only looks great, it needs to taste great too. We don't want your cake to be one of those that looks good but is disappointing once it has been cut.

Cakes are priced primarily on the amount of time that it takes to turn your ideas into reality. Some ideas take longer or shorter than others and will be reflected in the cost that we quote. This makes it a little hard to predict the cost for any cake idea that you may have - sometimes the simplest things take time and the apparently difficult are a breeze. We are more than happy to prepare a no obligation quotation for your birthday, wedding, commitment or corporate cake.

Ordering

We have made placing an order pretty simple. Just give us a call or send us an email (contact us) and we can start the ball rolling. In most cases we can do everything over the phone or by email. Payment is done over the internet too, so all very easy. We are gradually rolling out or order online service to most of our cakes too.

Budget

As time has the biggest impact on cost, if you would like a cake on a budget consider whether there are elements you don’t want that could be removed or made simpler. Alternatively if budget is not such a concern think about adding things to make your cake have a more dramatic look. Might not cost as much as you think. Why not save a bit of money and serve your cake as dessert at your function therefore killing two birds with one stone.
We are more than happy to talk through any ideas that you may have with no obligation so please contact us.

Payment Terms

All cakes priced $200 or less, or are ordered within a month of the cake due date, are payable in full at the time of booking. This enables us to keep our administration costs down and our prices lower at this level of purchase.
For purchases where the due date is more than a month away and the price is greater than $200 then a 50% deposit will be requested to secure the booking and the the balance requested approximately a week prior to your cake being due (unless your cake is a design that requires longer to prepare).

Cancellations

We appreciate that circumstances sometimes change and that cancellations are required. We try and be as accommodating as possible but please remember that once an order has been placed we make a commitment to have your cake ready when requested and that includes not accepting any other orders for your cake slot and incurring other costs. Our cancellation terms are as follows:

CANCELLATIONS OR ALTERATION OF CAKE DUE DATE

More than 1 month away from cake due date: Loss of 50% deposit payment unless cake is transferred to an alternative available date.

Less than 1 month but more than 1 week from due date: Loss of 50% deposit payment. Balance paid (if any) can be used as a credit towards another order.

Less than 1 week from cake due date: 100% loss of payments made. Any cake items made to date will be available for collection or delivery if practicable.

Cancelllation of Delivery: Refunded in full if advised 48 hours prior to delivery time.

Timescales

If you want to guarantee our availability for a particular date it is best to book as soon as possible. If you can give 2 - 3 weeks notice then availability is never usually a problem. Our cakes remain fresh for at least 5 days from the collection/delivery date, if stored correctly, so think about getting your cake early if your preferred date is not available. This often makes sense anyway if you have a busy event to plan - one less thing to worry about on the day !

Need a cake in a hurry ?
We can often work to a minimum of 3 days notice for most designs subject to availability. Depending on your exact requirements we may need to adjust your ideas slightly with the shorter timescale involved.

PLEASE NOTE THAT WE GIVE NO GUARANTEE TO SUPPLY A CAKE ON A PARTICULAR DATE UNTIL A DESIGN AGREEMENT IS IN PLACE AND A PAYMENT MADE.